Helpful information

Resources for Clients & Families

Navigating disability services can feel overwhelming. We've gathered guides, answers to common questions, and trusted links to help you feel informed and confident every step of the way.

Getting Started Guides

New to disability services or unsure where to begin? These guides walk you through the most important first steps.

Understanding your support options

A plain-language overview of the types of disability support available in the DC area — from therapy and life skills to community programs and residential support.

For clients & families

How to apply for Medicaid waiver services

Many of our services are covered through DC's Medicaid waiver programs. This guide explains eligibility, the application process, and what to expect.

Funding & benefits

Preparing for your first appointment

What to bring, what to expect, and how to make the most of your first meeting with our team. We want you to feel comfortable and prepared.

For new clients

Supporting a family member with autism

Practical guidance for families navigating an autism diagnosis — including how to access services, communicate with providers, and take care of yourself too.

For families

Know your rights as a person with a disability

A summary of key protections under the ADA, Section 504, and DC-specific disability rights laws — so you can advocate for yourself with confidence.

Rights & advocacy

Caregiver self-care and burnout prevention

Caring for someone you love is meaningful work — and it's hard. This guide offers practical strategies for caregivers to protect their own wellbeing.

For caregivers

Frequently Asked Questions

Who do you serve?

We serve adults (18+) with physical disabilities, developmental disabilities, and autism spectrum disorder in the Washington DC metro area, including Northern Virginia and Maryland.

How do I get started?

Simply reach out through our contact page or give us a call. We'll schedule a free initial conversation to learn about your needs and explain how we can help — no commitment required.

Do you accept Medicaid?

Yes. Many of our services are covered through DC's Medicaid waiver programs, including the Developmental Disabilities (DD) waiver and the Home and Community-Based Services (HCBS) waiver. We can help you understand your coverage.

What areas do you serve?

We primarily serve Washington DC, Northern Virginia (Arlington, Alexandria, Fairfax), and suburban Maryland (Montgomery County, Prince George's County). Contact us if you're unsure whether we serve your area.

Do you offer in-home support?

Yes. Many of our life skills and community support services can be delivered in your home or in community settings. We work with you to find the arrangement that fits your life best.

How are support plans created?

Every support plan starts with a thorough assessment and a conversation — with you, and with your family if you'd like. We build plans around your goals, preferences, and strengths, not a one-size-fits-all template.

What if my needs change over time?

We review and update support plans regularly. If your circumstances change — a new goal, a health change, a life transition — we adjust with you. You're never locked into a plan that no longer fits.

Can family members be involved in care?

Absolutely. We welcome family involvement at whatever level feels right to you. We also offer dedicated support and education for family members and caregivers.

Still have questions?

Our team is happy to answer anything not covered here. Reach out and we'll get back to you within one business day.

Life of Heart Care

We believe every person deserves care that sees them fully — their strengths, their dreams, and their whole self. Serving adults with disabilities across the Washington DC area with compassion and purpose.

Washington DC Metro Area

Reach Us

  • 703-328-5139

    Mon–Fri, 9am–5pm ET

  • atc5139@gmail.com

    We respond within 1 business day

© 2026 Life of Heart Care. All rights reserved.

Made with for the DC disability community